№ 04 Curriculum Vitæ.
Health-care communications and content strategy leader with fourteen-plus
years translating complex medical and public-health topics into
plain-language content that drives measurable physician and patient
engagement.
Name Sara Berg, MS
Based Chicago, Illinois
Phone (630) 272-0423
№ 01 Professional Summary
Health-care communications and content strategy leader with 14+ years
translating complex medical and public-health topics into plain-language
content that drives measurable physician and patient engagement. Creator
of the AMA's flagship What Doctors Wish Patients Knew™ series,
surpassing 5 million pageviews. Senior editorial leader with a proven
record of building high-performing teams, scaling newsroom content
operations, and delivering SEO-driven growth for a national medical
association serving physicians, residents, and patients nationwide.
- Content Strategy & Editorial Leadership
- Health Literacy & Plain-Language Communication
- SEO & Metadata Optimization
- Editorial Calendar Management
- Data Analytics (Google Analytics)
- Team Leadership & Mentorship
- Multimedia Production (Video, Podcast, Infographic)
- Stakeholder Engagement
- CMS (WordPress)
- Project Management (Asana)
- AI-Assisted Content Workflows
№ 03 Professional Experience
Lead Communications Specialist
American Medical Association (AMA) · Chicago, IL
December 2023 – Present - Direct the AMA newsroom's feature content pipeline, overseeing ~10 weekly stories that collectively reach 1.8 million monthly unique visitors, spanning physician well-being, health-system recognition, and public health.
- Manage a team of 6 staff writers and 12 freelancers — providing story briefs, developmental editing, and ongoing coaching — improving on-time story delivery from 78% to 96%.
- Analyze content performance data to guide editorial strategy; optimized headlines and metadata, driving a 34% YoY increase in SEO traffic to the AMA's physician burnout content hub.
- Lead and expand the What Doctors Wish Patients Knew™ franchise (~250 stories, 5M+ pageviews), evolving it into a sponsored email digest that sustains a 42% open rate.
- Develop multimedia content packages — video, infographic, and podcast — increasing average time-on-page by 28%.
- Serve as primary assigning editor across physician burnout, gender disparities in medicine, chronic disease, patient education, and population health; maintain editorial calendar to align coverage with AMA strategic priorities.
- Produce case studies and lead-generation content in partnership with business development stakeholders to support AMA group membership acquisition.
Senior Communications Specialist
American Medical Association (AMA) · Chicago, IL
June 2017 – December 2023 - Authored 500+ articles on physician burnout, women in medicine, chronic disease, and emerging public health threats; 4 stories syndicated by AP/Reuters.
- Conceived and launched "Women in Medicine Month" thematic content series, generating 15,000+ social shares and elevating AMA’s policy spotlight on gender equity in medicine.
- Managed editorial calendar (Asana), aligning physician SME interviews with trending health topics and cutting average article turnaround from 10 to 4 days.
- Assigned, edited, and quality-reviewed content from freelance writers, ensuring adherence to AMA voice, style guidelines, and health-literacy standards.
- Coordinated real-time coverage and post-event editorial analysis for 12 national health conferences annually.
- Produced physician interview recordings for video and podcast formats, expanding AMA content reach across digital channels.
Freelance
Independent Content Strategist & Published Author · Chicago, IL
2010 – Present - Ghost-authored three patient-education books, each averaging 4.5★ on Amazon.
- Delivered SEO-optimized web copy for 25+ medical practices, increasing lead form conversions by up to 22%.
- Developed strategic marketing content — press releases, email campaigns, video scripts, infographics, and sales collateral — for health care and public-sector clients.
- Advised clients on content strategy, website architecture, and keyword research; secured press placements in regional and national outlets.
№ 04 Additional Experience
Content Marketing Associate & Social Media Manager
2014 – 2015 Empire Today
Created and managed brand content across web and social channels; optimized copy for SEO and lead generation; collaborated with creative team on campaign imagery.
Copywriter / Editor / Content Manager
2010 – 2014 Officite, LLC
Managed an in-house copywriter and a team of 10 freelance writers producing SEO-optimized health care content for 650+ medical practice clients.
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M.S., Health Communication
2021 University of Illinois at Urbana-Champaign
GPA 4.0 · Phi Kappa Phi Honor Society · Lammers Scholar
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B.A., English
2010 Bradley University
GPA 3.66 · Sigma Tau Delta National English Honor Society · Dean’s List
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A.A., Art
2006 College of DuPage
GPA 3.2 · Academic Honors